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Terms and Conditions

Terms and Conditions

All prices subject to change without notice.

We reserve the right to limit quantities and sales areas on certain items. In the event an item is not in stock, we will email the customer and advise them of the expected date of availability.

Chlorine and acid may be purchased only within our local delivery area in Simi Valley.

POOLplaza is not responsible for typographical errors or incorrect pricing on any products. In the event that the posted price is incorrect, we will email the customer with the correct price and give the customer the opportunity to buy the product at the correct price or delete it from their order.

Technical tips and other information on the site is posted as a helpful service to the customer, but it does not necessarily qualify the customer to properly and safely care for their pool. Each pool system is different and the pool owner is strongly advised to have an on-site orientation with an experienced professional so that they are able to properly care for their pool


We make every effort to ship all orders within 24 hours of receipt (except for Saturday’s, Sunday’s, and Holidays), however this is not always possible due to merchandise availability and other unforeseen events.

Warranty Information

All products sold by POOLplaza carry a manufacturer warranty. If you feel you have a defective product, please refer to the warranty information packaged with your product. Please contact us by email if you require assistance.

POOLplaza does not express or imply any warranty. All Warranties are the responsibility of the manufacturer. POOLplaza expressly disclaims liability for any injury, loss, or damage of any kind arising from the use or inability to use any item we sell.

Warranty period begins on date of purchase, if it can be proven with an invoice or proof of purchase

General Information

POOLplaza Pool Supplies may make improvements and/or changes in products, programs and pricing in this publication at any time. POOLplaza shall not be held liable for clerical, graphical, typographical and printing errors. We take pride in our site, however errors do sometimes occur and for that we apologize.

POOLplaza Pool Supplies is willing to do business with anyone who needs pool supplies. We do reserve the right to refuse sales to anyone and refuse sales that are the result of a clerical error or error in quote. Possession of web site material or literature from POOLplaza does not constitute the right to purchase products from POOlplaza.

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